OXON Tech

OXON Tech is rated 3.8 out of 5 in the category call center. Read and write reviews about OXON Tech. OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single platform.\n\nAgents can interact with clients via phone, email, chat, social media and text messages through the built-in ticketing system. OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls. Customer history can include calls, emails and sales data.\n\nSales orders can be logged during calls using OXON’s customer relationship management features. Surveys can be sent customers after a call or chat session ends to gauge their satisfaction. Email management tools automatically create contact lists based on customer history that can be used to send bulk email marketing.\n\nSupport is available over the phone or via email. Pricing is per month.,OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single platform. Agents can interact with clients via phone, email, chat, social media and text messages through the built-in ticketing system. OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls. Customer history can include calls, emails and sales data. Sales orders can be logged during calls using OXON’s customer relationship management features. Surveys can be sent customers after a call or chat session ends to gauge their satisfaction. Email management tools automatically create contact lists based on customer history that can be used to send bulk email marketing. Support is available over the phone or via email. Pricing is per month.|OXON - single platform to communicate and track customers throughout their lifecycle. Software is used for all business communication: 1: Enterprise Grade Multichannel Customer Support 2: Personalised Email & SMS Marketing 3: Telesales & Telemarketing 4: Business Analytics & Employee management OXON is a cloud based contact centre management software, providing enterprise grade communication abilities which enable: web-chat, email, voice calls, SMS and social media communications to be operated within a single centralised platform. Our product is built focusing to optimise Workforce Management and to deliver the best Customer Experience. We provide consistency in all communications, as all covering systems and databases are integrated into a single, centrally managed environment, to deliver Omnichannel experience. OXON is headquartered in Vilnius, Lithuania. To learn more about OXON software, visit www.oxontech.com,OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls, outbound sales calls, email, chat and business management functions with a single platform. Agents can interact with clients via phone, email, chat, social media and text messages through the built-in ticketing system. OXON provides managers with call monitoring tools, and agents see a popup of past customer history when receiving calls. Customer history can include calls, emails and sales data. Sales orders can be logged during calls using OXON’s customer relationship management features. Surveys can be sent customers after a call or chat session ends to gauge their satisfaction. Email management tools automatically create contact lists based on customer history that can be used to send bulk email marketing. Support is available over the phone or via email. Pricing is per month.